We may need to use some information about you to:

•  deliver services and support to you;
•  manage those services;
•  train and manage the employment of our workers who deliver those services;
•  help investigate any worries or complaints you have about our services;
•  keep track of spending on services;
•  check the quality of services; 
•  to help with research and planning of new services. 

There are a number of legal reasons why we need to collect and use personal data. Each privacy notice from the menu on the left explains for each service which legal reason is being used. Generally we collect and use personal information in the following circumstances: Where you, or your legal representative, have given consent Where you have entered into a contract with us Where it is necessary to perform our statutory duties Where it is necessary to protect someone in an emergency Where it is required by law Where it is necessary for employment purposes Where you have made your data publicly available Where it is necessary to establish, exercise or defend a legal claim Where it is in the substantial public interest Where it is necessary to protect public health Where it is necessary for archiving public interest material, research, or statistical purposes. Where we are using your consent to process your/your child’s personal data, you have the right to withdraw that consent at any time. If you wish to withdraw your consent, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. so that your request can be dealt with.

• sexuality and sexual health
• religious or philosophical beliefs
• ethnicity
• physical or mental health
• trade union membership
• political opinion
• genetic/biometric data

• Confidential information about other people; or
• Data an information professional thinks will cause serious harm to your or

You should let us know if you disagree with something written on your/your child’s file. We may not always be able to change or remove the information; however, we will correct factual inaccuracies and may include your comments in the records. Please use the contact details above to report inaccurate information. 

• Where the personal information is no longer needed for the purpose for which it was collected
• Where you have withdrawn your consent to the use of your information (where there is no other legal basis for the processing)
• Where there is no legal basis for the use of your information
• Where erasure is a legal obligation
• Where personal information has been shared with others, the Organisation shall make every reasonable effort to ensure those using your personal information comply with your request for erasure.

• where Is required by law
• It is used for exercising the right of freedom of expression
• It is in the public interest in the area of public health
• It is for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes where it would seriously affect the achievement of the objectives of the processing

You have the right to object about decisions being made about you by automated means (by a computer and not a human being), unless it is required for any contract you have entered into, required by law, or you have consented to it. You also have the right to object if you are being ‘profiled’. Profiling is where decisions are made about you based on certain things in your personal information. If and when the Organisation uses your personal information to profile you, you will be informed. (Not currently done at the school). If you have concerns regarding automated decision making, or profiling, please contact the Data Protection Officer who will be able to advise you about how your information is being used.

• Encryption allows information to be hidden so that it cannot be read without special knowledge (such as a password). This is done with a secret code or cypher. The hidden information is said to be encrypted.

• Pseudonymisation allows us to hide parts of your personal information from view so only we can see it. This means that someone outside of ECC could work on your information for us without ever knowing it was yours.

• Controlling access to systems and networks allows us to stop people who are not allowed to view your personal information from getting access to it.

• Training for our staff allows us to make them aware of how to handle information and how and when to report when something goes wrong.

• Ways for us to access your information should something go wrong and our systems not work, including how we manage your information in event of an emergency or disaster.

• Regular testing of our technology and processes including keeping up to date on the latest security updates (commonly called patches).

View our policy on data handling security

Sometimes, for example where we receive a request to transfer Organisation records to a new Organisation, it is necessary to send that information outside of the UK. In such circumstances additional protection will be applied to that data during its transfer, and where the receiving country does not have an adequacy decision from the European Commission, advice will be sought from the Information Commissioners Office prior to the data being sent. 

For each reason why we use your personal information there is often a legal reason for why we need to keep it for a period of time. We try to capture all of these and detail them in what’s called a ‘retention schedule’. This schedule lists for each service how long your information may be kept for.

• emembering the things you’ve chosen, so you don’t have to keep re-entering them whenever you visit a new page
• remembering data you’ve given (for example, your address) so you don’t need to keep entering it
• measuring how you use the website so we can make sure it meets your needs.

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these files as you wish. To learn more about cookies and how to manage them, visit AboutCookies.org or watch a video about cookies.

• share any of the data we collect about you with others, or
• use this data to identify individuals.